Lantronix MPS100 Przewodnik Instalacji Pobierz pdf (Strona 96)

Troubleshooting NetWare Host Setup

8-16

8.6.2 NDS Print Queue Troubleshooting

The following section assumes that the Novell queue was created using PCONSOLE’s Quick Setup option.

If you experience NDS printing problems, try the following steps:

1 To check that the print server has successfully attached to the queue, enter the Netstat command at

the Local> prompt. This will display information about file servers, printers, and queues that the print

server has found. If a queue is in JobPoll then the print server has successfully attached to the queue.

2 Type Show Protocol NetWare NDS. This command shows the tree and the context that you have

configured, a failure code, and an NDS error code for each NDS server. Ensure that the tree and con-

text are correct. The context should be where the print server object is located.

The following are failure codes that may be displayed along with suggested remedies.

Verify that the NetWare access table will

allow access to the specified file server.

By default, only local (non-routed) file servers are scanned

for queues. See Access Lists on page 8-1 for more informa-

tion on manipulating the NetWare access lists.

Verify that the login password on the

Server and the queue password on the

file server match.

If necessary, change the password on the Server. Unless the

passwords match, the Server will not be able to log into file

servers to scan for jobs.

Look for poor printing performance in

general.

If there is a significant delay between NetWare jobs, the delay

may be a result of scanning too many file servers. This delay

is often increased if the file servers are distributed across a

wide area network. Configure the NetWare access list to only

allow scanning for jobs on the file servers of interest. To con-

figure the NetWare access list, see Access Lists on page 8-1.

Table 8-2: NDS Printing Errors

Bit Failure Code Meaning Remedy

0 OK. None needed.

1 Print server ran out of memory. Cycle power on the box. If the problem persists,

disable the unused protocols and change the Net-

Ware access list to only include file servers which

have print queues associated with them.

2, 3 Unexpected response from file server. Report the problem to Lantronix Technical Support.

4 No printers found for the print server. Check to make sure that there are printers for the

print server and the printer names match the service

names on the print server.

5 No queue found for the printer. Check to make sure that the printers have associated

queues.

Table 8-1: NetWare Host Troubleshooting, cont.

Things to Check Suggestion

1 2 ... 91 92 93 94 95 96 97 98 99 100 101 ... 222 223

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